Assistant Office Manager- Full time(In Office Role)

Chadds Ford, PA
Full Time
Mid Level

Assistant Office Manager- looking for go getters

Visiting Angels is a Private Duty Senior home care company serving the Chester and Delaware area. We are searching for a full-time Assistant Office Manager to join our  Team! This will be an addition to the team and a new role 

The purpose of this position is to supervise HR Recruitment Coordinator and Client Care scheduling Managers, Includes but not limited to helping in coordinating the processes involved in the hiring/rostering of caregivers/employees, and managing their ongoing Caregiver Recruiting requirements as well as staffing them to right clients .  This position reports to the office director and enhances the company’s overall management. Senior Home care agency's primary assets are its human capital. This is a leadership role and is meant to architect next step in our evolution/growth. If you are a "go getter" this is the role for you.

Benefits:

Competitive overall compensation based on experience (salary+ bonus)

  • PTO
  • Lucrative bonus structure (paid out quarterly)
  • Flexible Savings Plan
  • ACA Healthcare (Full Health care after 6 months)

 

Responsibilities: 

  • Provide overall leadership support in the back office from the Human capital perspective as well as Client Care management side and work under the Client Services Manager in a matrix environment; MUST UNDERSTAND scheduling management
  • Support HR Recruitment Coordinator in recruiting and building a talented team to allow the agency to continue its progression as well as leading new hire training program and ongoing training of current staff
  • Develop, recommend and implement company plans and policies promoting job satisfaction and enhancing employee retention through efficient use of the organization’s resources
  • Manage staff wellness and performance reviews
  • Maintain knowledge of industry trends and employment legislation while ensuring the organization’s safety and compliance
  • Coordinate from to back HR related activities such as reviewing payroll, managing PTO’s, supporting all caregiver HR issues with Client Services Manager.
  • Prepare a monthly staffing report for Director identifying the origin of our caregivers and turnover rates
  • Perform internal audit of client and caregiver files quarterly, as well as maintain annual EEOC reporting
  • Maintain up-to-date HR filing on all employees and help manage communication to employees with regard to terminations, resignations, LOA, etc. Orchestrate results to caregiver disputes, resolutions and mediation and maintain resolution logs
  • Anticipate, assess, and minimize litigation risks
  • Serve as a strategic business advisor and a mentor to varying levels within the organization
  • Assist executive management with preparation and administration of the agency’s mentor program
  • Maintain Learning Management System

Our ideal candidate meets the following requirements:

  • MUST have 7+ years experience in Home CARE or Facility  (in Scheduling management, Operations or HR)
  • Strong knowledge of federal, state, and local employment laws
  • Strong understanding of the interview process, benefits administration
  • Diligent and firm with high ethical standards
  • High level of proficiency in HR systems such as Performance Reviews, Administration, Recruiting
  • Experience working in a progressive HR environment with exposure to best practices in talent management, employee relations, change management, and recruitment
  • Working knowledge of internet recruiting tools and applicant tracking systems

Apply today to join our team!

This position is open at our office in Chadds Ford PA. Please call us at (484) 770 8479

ALL APPLICANTS MUST BE ABLE TO PROVIDE PROOF OF VACCINATION.

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